Scammers often pose as legitimate entities or persons to deceive unsuspecting victims into sharing their personal information or making payments for goods and services that do not exist. Natixis Investment Managers (“Natixis”) takes these threats very seriously. Threat actors may use sophisticated tactics, such as unauthorized use of Natixis letterhead, impersonation of a Natixis employee, or the creation of fake websites or social media profiles to deceive you. This fraudulent behaviour may also concern Natixis' affiliates.
It is important for you to be aware and vigilant of the different scamming methods and strategies. Fraud prevention is a critical aspect of our operations, and we employ a comprehensive approach to protect our clients from fraudulent activities.
We are aware that fraudsters may attempt to use our company's logo and branding (or those of our affiliates) to create fraudulent requests or communications. To protect yourself from such scams, please be aware of the following:
- Verify the source: Always verify the source of any communication that appears to be from our company or our affiliates. Check the email address, phone number, and other contact details to ensure they are legitimate. Be cautious when receiving unsolicited messages from unknown contacts or numbers.
- Do not click on links or download files from unverified sources. Do not share your personal or financial information with anyone, especially if you do not know them.
- Please contact us at clientservicingam@natixis.com if you ever have doubts about whether a letter, call, email or text message claiming to be from Natixis or one of its affiliates is legitimate. Do not use the contact details provided in the suspicious communication.
- Look for red flags: Be cautious of any requests that seem unusual or suspicious, such as urgent requests for personal information, financial details, or payments. Be wary of offers that seem too good to be true and deals that require you to pay up front.
For additional resources and assistance for victims of financial crime, please visit the Interpol website. While fraud reporting procedures can vary from country to country, victims of fraud are generally encouraged to report fraud incidents to their local police department.