The Natixis BCP encompasses all business units. The plan identifies mission critical processes and provides for their recovery in response to events of varying scope that have or may disrupt normal operations, including but not limited to weather related events and natural disasters, pandemics, fires, critical systems/telecom failures, power outages, damaged workplace facilities and terrorist attacks.
The Business Continuity Program is managed by the Natixis Emergency Management Response Team (EMRT), comprised of senior executives who meet no less than semi-annually to review the corporate program, discuss proposed changes, review industry research and trends, discuss recent mock results and identify opportunities for program enhancements. This group meets more frequently as specific issues/events warrant, and to manage the response during a crisis.
Natixis’ plan provides for both data center and workspace recovery for our offices. All associates are also fully equipped to work seamlessly from home and many now do so on a regularly scheduled basis. We utilize an automated crisis notification system as well as productivity systems to minimize disruption to our vital communication links.
Regular testing, including both workspace and datacenter recovery procedures, validates the program’s continuity and recovery capabilities. Testing is carefully planned and carried out to yield maximum results while being minimally disruptive to daily productivity.
All new associates participate in business continuity training and are tested on our firm’s crisis management tool within the first few weeks of hire. Annual, mandatory business continuity training is required for all existing associates. EMRT members participate in periodic simulation training exercises. Additional trainings are offered as warranted, including annual Red Cross AED and First Aid certification.
The plan is continually evaluated and amended as necessary to ensure that the customer impact of any business interruption is minimized.